PRIVACY POLICY

KOMIGAN ("we," "us," "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases at www.komigan.com.

By accessing or using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly
When you create an account, place an order, contact customer service, or subscribe to newsletters, we collect your name, email address, shipping address, billing address, telephone number, and other contact details.
Usage & Technical Data
Automatically collected data includes device type, browser type, pages visited, time stamps, referral source, IP address, cookies, and other tracking data.
Session & Localization Data
We may derive location or currency preferences based on IP address and store such preferences (e.g., currency selection) in temporary session cookies.

2. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment & Communications
To process and fulfill your orders, send confirmations and updates, manage returns, and respond to inquiries.
Marketing & Newsletters
To send you promotional emails, offers, and news (you can unsubscribe at any time).
Site Improvement & Analytics
To analyze how users interact with our site so we can improve performance, content, and features.
Security & Fraud Prevention
To protect our site and users from fraud, unauthorized access, and misuse.

We will not sell your personal data to third parties. We may share data with service providers (e.g., payment processors, logistics partners) who assist us in operations—they must agree to confidentiality and use limits. We may also disclose data to law enforcement or regulators when required by law.

3. Cookies & Tracking

We use cookies and similar technologies (e.g., local storage, web beacons) to:

Remember your preferences
Facilitate site functionality
Measure site performance
Tailor marketing and content

You can control cookie settings via your browser (e.g., block or disable cookies), but doing so may affect how our site functions for you.

4. Data Retention & Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. You may request deletion of your personal data by contacting us, subject to legal or business constraints.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

Access, correct, or update your personal information
Request deletion or erasure
Object to certain processing
Withdraw consent
Port your data

To exercise these rights, contact us at the details below.

You may also opt out of marketing communications by following unsubscribe instructions in our emails or contacting us.

6. Children’s Privacy

Our website is not intended for children under age 16. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us so we can delete it.

7. Security Measures

We implement physical, technical, and administrative safeguards—such as encryption, secure servers, restricted access, and monitoring—to protect your data. However, no system is entirely risk-free, and we cannot guarantee absolute security.

8. External Links & Third-Party Services

Our site may contain links to third-party websites or services not controlled by us. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. If a material change occurs, we will notify you through the site or via email (if you provided one). Please review this page regularly.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: sales@komigan.com